Here are the core COMPONENTS of the method:
*based on Pebble theory of change- one small change has a ripple effect
*Libraries should be moving outward not inward; not trying to bring community to the library but rather taking the library to the community
*Librarians are no longer just stewards of books, but stewards of knowledge within the community.
*Libraries must tailor their changes to the communities capacity
*The change process is iterative.
Here are the core ACTIVITIES of the method:
*Go outside; talk to "unusual suspects"
*Ask different questions to groups - what is your wish for the community, what do you think is the strength of the community, what are the gaps, etc. (think Appreciative Inquiry)
*Aggregate and digest the data. Share the data.
*develop action plan- who, where, what, when, how
*Take action within the community. Don't be afraid to fail.
*Repeat!
Three libraries then discussed their experiences with the the Harwood method- San Jose PL, LAPL, Spokane County PL. lots of successes and failure among the three.
If you're curious how "outward" you may be focused, try this "Turned Outward Quiz":
http://www.ala.org/transforminglibraries/sites/ala.org.transforminglibraries/files/content/LTC_TurnOutward_0.pdf
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